Privacy Policy

Depending on how you interact with us, we may collect information such as:

• Your name
• Email address
• Telephone number
• City, province/state, and country
• Educational or professional background
• Information submitted through program applications
• Your interests, goals, and reasons for applying to a program
• Information you voluntarily provide through forms, questionnaires, surveys, assessments, or communications
• Program registration and participation information
• Payment and transaction information
• Communications you send to us
• Technical information such as browser type, device information, IP address, and website usage information
• Cookie and analytics information, where applicable

Some of our programs or services may involve questions related to lifestyle, wellness, diet, digestion, sleep, or other health-related topics. If you voluntarily provide this type of information, we will treat it with appropriate care given its sensitive nature.

Please provide only information that is reasonably necessary for your interaction with us.

We may collect information when you:

• Visit our websites
• Complete an application or registration form
• Join a course, workshop, community, event, or educational program
• Purchase a product or service
• Subscribe to emails or newsletters
• Complete a questionnaire, assessment, journal, or survey
• Attend an online or in-person session
• Contact us by email, telephone, website form, or another communication method
• Voluntarily provide information to an instructor, practitioner, staff member, or representative of Holistic Ayurveda

We may also receive limited information from service providers that help us operate our websites, educational platforms, communications, scheduling, payments, or other services.

We may use your information to:

• Review program applications
• Contact you regarding your application
• Process registrations and enrollments
• Provide courses, workshops, consultations, events, communities, and educational services
• Provide access to course materials and online platforms
• Communicate program schedules, updates, reminders, and announcements
• Respond to questions and support requests
• Process payments and maintain transaction records
• Improve our programs, educational materials, websites, and services
• Maintain appropriate administrative and business records
• Protect our websites, systems, participants, and organization
• Meet legal, regulatory, accounting, or administrative requirements

Where appropriate and with the required consent, we may also send information about upcoming programs, educational resources, workshops, events, newsletters, or other Holistic Ayurveda offerings.

You may unsubscribe from promotional email communications using the unsubscribe option provided in those communications or by contacting us.

Submitting an application does not guarantee admission or enrollment in a program.

Information submitted through an application may be reviewed by authorized members of Holistic Ayurveda for purposes such as evaluating the application, communicating with the applicant, determining program suitability, arranging an interview or conversation, and administering enrollment.

We ask applicants not to submit unnecessary sensitive personal or medical information unless specifically requested and relevant to the application or service.

By voluntarily providing personal information to us, you consent to its collection, use, and disclosure for the purposes explained at the time of collection and as described in this Privacy Policy, subject to applicable law.

Where information is sensitive or where required by law, we may request express consent.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, administrative, or other reasonable restrictions. Withdrawal of consent may affect our ability to provide certain services.

When you submit an application, register for a program, make an inquiry, or otherwise interact with us, we may send you communications necessary to respond to your request or administer your relationship with Holistic Ayurveda.

These may include application updates, registration information, program materials, class information, reminders, account notifications, or other service-related communications.

Marketing or promotional communications will be handled in accordance with applicable requirements. You may unsubscribe from promotional emails at any time.

Unsubscribing from promotional communications may not prevent us from sending necessary administrative or transactional messages relating to a program or service you are using.

If you purchase a program, service, event, or product, payment information may be processed through a third-party payment provider.

We may receive information about the transaction, such as your name, contact information, amount paid, payment status, and transaction reference. Full payment card details are generally handled by the applicable payment processor rather than directly by us.

Payment providers operate under their own privacy policies and terms.

We may use third-party providers to help operate our organization and services. These may include providers for website hosting, course and community platforms, email communications, video conferencing, scheduling, online forms, cloud storage, payment processing, website analytics, technical support, marketing, and communications.

These providers may process personal information where reasonably necessary to perform services for us.

Some providers may store or process information outside Canada. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.

We do not sell your personal information.

Our websites may use cookies or similar technologies to operate website features, remember preferences, understand website usage, maintain security, and improve our services.

We may also use analytics tools that provide information about how visitors interact with our websites.

Where required, visitors will be provided with appropriate choices regarding non-essential cookies or tracking technologies.

You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Some programs may include communities, discussion areas, live sessions, workshops, or other group activities.

Information you voluntarily post or share in a group environment may be visible to other participants.

Please use discretion when sharing personal, health, financial, family, or other sensitive information in community areas or group discussions.

Participants are expected to respect the privacy of others and should not copy, distribute, publish, record, or share another participant's personal information or contributions without permission.

Certain educational sessions, workshops, classes, or Q&A sessions may be recorded.

When a session will be recorded, we will make reasonable efforts to inform participants.

Depending on how you participate, a recording may include your name, voice, image, chat messages, or questions.

If you do not wish to appear in a recording, you may choose, where technically possible, to keep your camera and microphone turned off and submit questions through another available method.

Recordings may be made available to enrolled participants or used for legitimate educational purposes associated with the relevant program.

Our general websites and professional educational programs are not intended to collect personal information directly from young children without appropriate involvement or consent from a parent or legal guardian.

If we offer educational activities specifically designed for children, additional consent or privacy practices may apply.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate educational, administrative, accounting, legal, or business requirements.

Different types of information may have different retention periods.

When information is no longer reasonably required, we may securely delete, destroy, or anonymize it, subject to applicable legal and administrative requirements.

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature and sensitivity of the information we handle.

However, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure. You should therefore use appropriate care when submitting sensitive information electronically.

Subject to applicable law, you may request access to personal information that we hold about you.

You may also ask us to correct information that you believe is inaccurate or incomplete.

We may need to verify your identity before processing certain privacy requests.

Some information may be exempt from access or deletion requirements where permitted or required by law.

If you have questions about this Privacy Policy, would like to request access to or correction of your information, want to withdraw consent where applicable, or have another privacy concern, please contact:

Holistic Ayurveda Institute & Wellness Centre
Ottawa, Ontario, Canada
Email: support@learnholisticayurveda.com

Please include enough information for us to understand and respond to your request.

Our websites may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy periodically to reflect changes to our programs, services, technology, legal requirements, or privacy practices.

The current version will be posted on our website with the date of the most recent update.

For questions about this Privacy Policy or our privacy practices, please contact:

Holistic Ayurveda Institute & Wellness Centre
Ottawa, Ontario, Canada
Email: support@learnholisticayurveda.com